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One of the best ways to ensure that your business isn’t affected by unexpected network downtime is to proactive and monitor crucial systems on your network to catch problems early. Servers and workstations need not only maintenance but periodical checks to ensure they are working properly and will continue to do so. Eclipse SVC offers automated network monitoring that can be included in one our many customizable service plans that allow us to keep your network running with optimal performance.
On-Site Repair
Our technicians are dedicated to diagnosing and fixing your computer problems on-site. An Eclipse SVC technician will come to you whether you are at home, at work or you simply work from home. We believe that most times a computer can be better diagnosed in its own environment than in a shop. Plus you have the added security that you can see what is being done to your computer rather than have it out of your sight.
There are no wait times, you do not have to wonder what is happening with your machine and you can ask the technician direct questions about your system while they are there working on it. Our goal is to provide a better one on one experience with our customers and you can feel assured that you have someone working on your computer that you can trust.
Viruses and Spyware
Viruses and Spyware are nothing new to the computer world, but they still manage to find its way into your system from time to time. Everyday hackers and malicious programmers are creating thousands of viruses and spyware on the internet. Some to corrupt computers and others to gain information and valuable statistics about your accounts or life. Having an Anti-virus program sometimes isn’t enough especially if you install it and forget about it. Eclipse SVC can come to you when you need us and not only remove those viruses and spyware but also show you how to prevent them from coming back. Time is always against us, so if you see indication of something wrong with your computer’s performance or activity. Don’t wait call us right away, the faster we can get an infection the easier it is for removing it. Wait too long and there may be little we can do to save your information. Remember these viruses and spyware are meant to be malicious.
Opererating Systems and Software Applications
Whether you need new software installed and configured or your system has become so corrupted over the years and need a new Operating System reload to get that speed you had when you first bought your computer. Eclipse SVC can take the guess work out of that process. Our experienced service technicians have years of experience with upgrading and configuring computers. Our comprehensive checklist insures that we don’t miss a thing when it comes to backing up your information. So as close as possible what you had on your system before, you will have again. Applications sometimes require new updates and drivers for your hardware; we can install your applications for you and make sure that your system is running as needed to perform at its best.
Consultation
Interested in upgrading your computer or simply purchasing a new one, and not sure what would be best for your needs? Afraid of paying too much for something you will never use?
Give us a call or ask us while on-site, we can detail for you the industry best practices and opinions on any upgrade or purchase so you can be better informed on when or if you need upgrade. We can help you find the best solution for your needs that fit within your budget. We are here to make your computer enjoyable and productive without the stress.
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